Shipping Labels

Shipping Labels shows all shipping labels generated for orders. View labels, print them individually or in batches, void labels, and track print status. This page displays labels produced in the last 90 days and helps manage the label printing process.

Quick Access

Navigate to Shipping Labels (Print Out) from the warehouse menu (accessible via shipping_labels2.php) to view and manage all shipping labels.

Why Use Shipping Labels?

Centralized Label Management

View all shipping labels in one place. See labels from the last 90 days with their status, tracking numbers, and print history.

Batch Printing

Print multiple labels at once. Select multiple orders and print all their labels together for efficient warehouse operations.

Track Print Status

See which labels have been printed and which are waiting. Filter by print status to focus on labels that need attention.

Void Labels

Void labels that were printed incorrectly or need to be cancelled. Revert orders back to Processing status when needed.

Accessing Shipping Labels

1. Navigate to Shipping Labels

   Click Shipping Labels (Print Out) in the warehouse navigation menu. The page loads showing labels from the last 90 days.

2. View Label Table

   Browse labels showing Transaction Date, Batch#, Ship#, Company Name, Ship Method, Type, Tracking#, Label Name, Print Status, Updated at, and Label Server.

3. Filter Labels

   Use the print status toggle buttons or advanced filters to find specific labels.

4. Print or Manage

   Select labels and use the Actions menu to print labels or void them.

Key Features

Print Status Filters

Use the toggle buttons at the top to filter labels by print status:

• All of last 90 days - Shows all labels from the last 90 days regardless of print status
• Printed today - Shows only labels that were printed today
• Waiting To Print - Shows labels that haven’t been printed yet (default view)
• ShipReady to Print - Shows labels for orders marked as ShipReady

Table Columns

The shipping labels table displays:

• Checkbox - Select labels for bulk actions
• Transaction Date - Date when the label was generated
• Batch# - Batch number if the order is part of a batch
• Ship# - Internal system order ID
• Company Name - Customer/account name
• ShipMethod - Shipping method used (e.g., Ground, Express, Priority)
• Type - Label type:
  • shipped - Regular shipping label
  • void - Voided label
  • return - Return label
• Tracking# - Carrier tracking number (clickable link to carrier tracking page)
• Label Name - Filename of the label PDF
• Print Status - Current print status:
  • Waiting To Print - Label hasn’t been printed yet
  • Printed - Label has been printed
• Updated at - Last update timestamp
• Label Server - Server/service that generated the label:
  • xenvio - Xenvio shipping service
  • Local Pick_up - Local pickup orders
  • Other carrier-specific services

Bulk Actions

Select multiple labels using checkboxes, then perform bulk operations:

Print Labels:

• Print all selected labels at once
• Opens labels in print preview modal
• Can print labels and attached files (international documents)

VOID And Revert to Processing:

• Void selected labels
• Revert orders back to Processing status
• Use when labels were printed incorrectly or orders need to be cancelled

Individual Label Actions

Click the actions menu (⋮) on any label row to access:

Print Label:

• Print a single label
• Opens label in print preview modal
• Shows label PDF and any attached international documents

Get EDI Content Label (for EDI Solutions orders):

• Generate EDI content label
• Used for EDI Solutions enterprise orders

Get EDI Shipping Label (for EDI Solutions orders):

• Generate EDI shipping label
• Used for EDI Solutions enterprise orders

Print Invoice (if available):

• Print commercial invoice
• Shows if invoice file is attached to the label

Advanced Filters

Click Advanced Filters button to open the advanced filter modal:

Order Information:

• Ship# - Filter by shipping numbers (comma-separated: Ship#,Ship#)
• Batch# - Filter by batch numbers (comma-separated: batch#,batch#)
• Order# - Filter by order numbers (comma-separated: OrderNum#,OrderNum#)
• Reference# - Filter by reference numbers (comma-separated: Reference#,Reference#)
• Tracking# - Filter by tracking numbers (comma-separated: Tracking#,Tracking#)
• ShipReady# - Filter by ShipReady numbers (contains search)

Label Details:

• Label Server - Filter by label server (xenvio, Local Pick_up)
• Label type - Filter by label type (shipped, void, return)
• Print Status - Filter by print status (Printed, Waiting To Print)

Dates:

• Transaction Date - Date range picker for transaction dates
• Updated At - Date range picker for last update dates

Account and Shipping:

• Company Name - Multi-select filter by account/company
• Carriers - Multi-select filter by shipping carrier
• Ship Method - Multi-select filter by shipping method
• Channel - Multi-select filter by sales channel/enterprise

Saved Filters:

• Save frequently used filter combinations
• Name filters and assign colors for easy identification
• Load saved filters from the filter list at the top

Fulfillment Modal

Click Fulfillment button to open the fulfillment options modal:

Available Options:

• Print Packing List - Print packing lists for selected orders
• Print Picking Summary - Print picking summaries with sorting options:
  • Bin Ascending
  • Bin Descending
  • Location Ascending
  • Location Descending
• Print Instructions List - Print picking/packing instructions
• Print Labels - Print shipping labels

Select checkboxes for desired documents, then click Print to process all selected options.

Refresh Table

Click Refresh Table button to reload the label data:

• Updates the table with latest label information
• Useful after printing labels or making changes

Open/Close Carrier

For administrators, open carrier modal to open or close carriers:

• Select carriers (DHL eCommerce, DHLeC, USPS, FedEx, UPS, DHL Express)
• Choose date
• Open or close carriers for selected date
• Used for managing carrier availability

Working with Shipping Labels

Printing Labels

1. Select Labels

   Check boxes next to labels you want to print. Use “Select All” checkbox to select all visible labels.

2. Open Actions Menu

   Click the Actions dropdown button (green button with checkmark icon).

3. Select Print Labels

   Click Print Labels from the dropdown menu.

4. Review Labels

   Labels open in a print preview modal. Review each label before printing.

5. Print Labels

   Click Print And Ship button (for labels not yet printed) or Print button (for already printed labels) in the modal to print labels using your browser’s print function. Clicking “Print And Ship” marks the labels as printed automatically.

6. Print Attached Files (if available)

   If international documents are attached, they appear in a separate card. Print them separately if needed.

Printing Individual Labels

1. Find Label

   Browse the table or use filters to find the label you want to print.

2. Open Actions Menu

   Click the actions menu (⋮) on the label row.

3. Select Print Label

   Click Print Label from the menu.

4. Review and Print

   Label opens in print preview modal. Click Print And Ship (if not yet printed) or Print (if already printed) button to print. The button text changes based on the label’s print status.

Voiding Labels

1. Select Labels

   Check boxes next to labels you want to void.

2. Open Actions Menu

   Click the Actions dropdown button.

3. Select VOID And Revert to Processing

   Click VOID And Revert to Processing from the dropdown menu.

4. Confirm Void

   Labels are voided and orders are reverted to Processing status. This action cannot be undone.

Voiding Labels

Voiding labels reverts orders back to Processing status. Make sure you want to void labels before confirming, as this action affects order status.

Using Advanced Filters

1. Open Advanced Filters

   Click Advanced Filters button at the top of the page.

2. Set Filter Criteria

   Enter values in filter fields:

   • Use comma-separated values for Ship#, Batch#, Order#, etc.
   • Select multiple options for dropdowns (Account, Carrier, Ship Method)
   • Use date range pickers for dates

3. Apply Filter

   Click Apply filter button to apply filters and close the modal.

4. Clear Filters

   Click Clear filter button to remove all filters and reset the table.

Saving Filters

1. Set Filter Criteria

   Configure advanced filters as desired.

2. Name Filter

   Enter a name in the “Name filter” field in the advanced filter modal.

3. Add Description (optional)

   Enter a description to help identify the filter.

4. Choose Color (optional)

   Select a color using the color picker to visually identify the filter.

5. Save Filter

   Click Save filter button to save the filter combination.

6. Load Saved Filter

   Click on saved filter chips at the top of the page to apply saved filters.

Using Fulfillment Options

1. Select Orders

   Check boxes next to orders you want to process.

2. Open Fulfillment Modal

   Click Fulfillment button.

3. Select Documents

   Check boxes for documents you want to print:

   • Print Packing List
   • Print Picking Summary (select sort order if needed)
   • Print Instructions List
   • Print Labels

4. Configure Options

   For Picking Summary, select sort order from dropdown (Bin Ascending, Bin Descending, etc.).

5. Print

   Click Print button to process all selected documents.

💡 Best Practices

Filter Before Printing

Use filters to narrow down labels before printing. Filter by print status, date, or account to print only what you need.

Print in Batches

Select multiple labels and print them together. This is faster than printing labels one at a time.

Check Print Status

Regularly check print status to ensure all labels are printed. Filter by “Waiting To Print” to find labels that need attention.

Use Saved Filters

Save frequently used filter combinations. This saves time when you need to view the same set of labels repeatedly.

Review Before Voiding

Always review labels before voiding them. Voiding reverts orders to Processing status and may require regenerating labels.

Track by Batch

Use Batch# column to see which labels belong to the same batch. This helps track batch printing progress.

Troubleshooting

Can’t See Labels

Problem: Label table is empty or shows no labels.

Solutions:

1. Check date range - labels are shown from last 90 days by default
2. Clear all filters - you may have filters excluding all labels
3. Check print status filter - try “All of last 90 days” instead of “Waiting To Print”
4. Verify labels exist - check if orders have labels generated
5. Refresh the table - click Refresh Table button
6. Check user permissions - ensure you have access to view labels

Can’t Print Labels

Problem: Print Labels button doesn’t work or labels don’t appear.

Solutions:

1. Verify labels are selected - at least one checkbox must be checked
2. Check if labels exist - verify Label Name column shows filename
3. Check print status - voided labels may not print
4. Try printing individual label - use actions menu on single row
5. Check browser popup blocker - ensure popups are allowed
6. Review browser console for JavaScript errors
7. Try different browser

Labels Show Error Status

Problem: Labels show error badge or error message.

Solutions:

1. Check error message - hover over error badge to see details
2. Verify order information - ensure shipping address is valid
3. Check carrier settings - verify carrier is configured correctly
4. Review label server status - check if xenvio or other services are available
5. Try regenerating label - void label and regenerate from Processing Orders
6. Contact support if error persists

Tracking Numbers Not Clickable

Problem: Tracking numbers don’t link to carrier tracking page.

Solutions:

1. Verify tracking number exists - check Tracking# column
2. Check carrier URL configuration - carrier tracking URL must be configured
3. Try manual tracking - copy tracking number and visit carrier website
4. Refresh the table - click Refresh Table button

Advanced Filters Not Working

Problem: Advanced filters don’t apply or show incorrect results.

Solutions:

1. Clear filters and reapply - click Clear filter, then set filters again
2. Check filter syntax - use comma-separated values for Ship#, Batch#, etc.
3. Verify date ranges - ensure date ranges are valid
4. Check multi-select filters - ensure options are selected correctly
5. Refresh the table after applying filters
6. Try saving filter and loading it instead

Can’t Void Labels

Problem: VOID And Revert to Processing option doesn’t work.

Solutions:

1. Verify labels are selected - at least one checkbox must be checked
2. Check label status - voided labels may not be voided again
3. Verify permissions - ensure you have permission to void labels
4. Refresh the table and try again
5. Try voiding individual label if bulk void fails
6. Check browser console for errors

Fulfillment Modal Not Opening

Problem: Fulfillment button doesn’t open the modal.

Solutions:

1. Verify orders are selected - at least one checkbox must be checked
2. Check browser JavaScript - ensure JavaScript is enabled
3. Try refreshing the page
4. Check browser console for errors
5. Try different browser

Saved Filters Not Loading

Problem: Saved filters don’t appear or don’t load correctly.

Solutions:

1. Refresh the page - saved filters load on page load
2. Verify filters are saved - check if filter appears in saved filters list
3. Check filter permissions - ensure you have access to saved filters
4. Try recreating filter - delete and recreate if needed
5. Clear browser cache and try again

International Documents Not Showing

Problem: International documents don’t appear when printing labels.

Solutions:

1. Verify international documents exist - check if orders have international shipping
2. Check international documents feature - ensure feature is enabled
3. Review label details - international documents appear in separate card
4. Try printing individual label - international documents may show for specific orders
5. Contact support if international documents should appear but don’t

Related Documentation

Next Steps:

• Processing Orders - Generate labels for orders
• Batch Processing - Manage batches of orders
• Shipped Orders - View shipped orders

Related Features:

• Carrier Integration - Configure shipping carriers
• Label Generation - How labels are generated
• International Shipping - International shipping documentation