Xenvio Shipper View

Xenvio Shipper View is a control on the WMS Processing shipping page. When your warehouse has the feature enabled and Xenvio is configured, the button opens Shipper View in a new browser window so you can work with the shipment in the Xenvio front end using the current Ship# and warehouse context.

The button label Xenvio Shipper View is fixed in the application code (it does not use the modern UI translation file). Use that exact name when you search for it on screen.

Quick Start

You must open a shipment’s detail panel on Processing first. The button sits in the header row next to Ship#, not on the main table toolbar alone.

Configure New Applications on Xenvio

1. Start from Xenvio Home

   Log in to the Xenvio web system.

2. Open your account menu

   In the top-right, click your email address (next to the avatar and notifications) to open the account dropdown for settings and preferences.

3. Open Settings

   Click the Settings icon in the header to open account configuration.

4. Go to Apps

   In Settings, use the left sidebar and click Apps.

5. Start a new app

   On the Apps list, click New app (top right, above the search and table).

6. Name the application

   In the New App modal, type an Name for the application in the Name field.

7. Enter the webhook URL

   In Url, enter the webhook URL that connects this app to ShipEdge such as https://your.shipedge.host/api/rest/webhooks/xenvio/shipments.

8. Select Warehouses

   In Warehouses, check at least one warehouse that this application should use (pick the fulfillment location that matches how you will select Xenvio Warehouse Name in ShipEdge).

9. Create the app

   Click Create App to save the new application.

Why this matters in ShipEdge

ShipEdge only offers Xenvio Warehouse Name options for fulfillment locations that return at least one app from Xenvio. Creating an app and linking it to warehouses in Xenvio is what makes that row available in Operations.

Connection between Xenvio and ShipEdge

1. Open Preferences

   In the WMS menu, go to System Config → Preferences.

2. Open the Operations tab

   Click the Operations tab. It loads Operations of Warehouse in an iframe.

3. Enter Xenvio connection fields

   Set Xenvio URL (saved with https://), Xenvio Email, and Xenvio API Key as required for your environment.

4. Select Xenvio Warehouse Name (when Shipper View is enabled)

   When the Shipper View module is active, the form shows Xenvio Warehouse Name. Choose a warehouse from the list and save.

5. Save Settings

   Click Save Settings on the Operations page.

Who enables Shipper View?

The Shipper View flag is a warehouse preference, not a field on the Operations form in the code paths reviewed here. If the Xenvio Warehouse Name row does not appear, Shipper View is not active for the warehouse. Your administrator or ShipEdge support enables it.

Open Shipper View from Processing

1. Go to Processing

   Open Processing in the warehouse menu

2. Open a shipment’s detail panel

   Select a row and open the side detail view where the header shows Ship# and Order#. The Xenvio Shipper View button is in the center of that header.

3. Click Xenvio Shipper View

   The application requests Xenvio settings and opens Shipper View in a new window.

4. Work in the new window

   Shipper View opens in a new window. The URL uses your configured Xenvio host and query parameters.

5. Get Rates in Xenvio

   You can generate rates and labels in Xenvio. Click the Get Rates button to get rates.

6. Get Labels in Xenvio

   Click the Get Labels button to generate labels and then click in Preview Labels and Documents button to see the labels.

7. Print Labels

   Click the Print Labels button to print the labels.

Label status “Getting Label”

On Processing, orders can show label status Get Label. That status is part of the normal Processing / label workflow. It is not wired specifically to the Xenvio Shipper View button.

Why use Shipper View?

External shipping workspace

Jump from ShipEdge Processing to Xenvio’s Shipper View for the same shipment number when labels and rates are handled in Xenvio.

Uses current Ship#

The link passes the Ship# shown in the open detail panel so the external view matches the order you are working on.

Warehouse context

When Xenvio Warehouse Name is saved in Operations, the link includes warehouse_id and app_id from that selection.

Best Practices

Save warehouse before shipping

Confirm Xenvio Warehouse Name is saved in Operations before you rely on Shipper View links in production.

Match Ship# to the open panel

The link always uses the Ship# currently shown in the detail header. Open the correct shipment before you click Xenvio Shipper View.

Keep credentials current

If Xenvio credentials change, update Xenvio Email, API Key, and URL in Operations and save again.

Troubleshooting

Problem	What to check
Button never appears	Shipper View may be off for the warehouse; Xenvio Warehouse Name may be empty or invalid JSON; or Xenvio data failed to load—verify Operations and reload Processing.
Blank or failed window	Xenvio host, shipper-view route, or network access to Xenvio; confirm Xenvio URL in Operations.
Wrong shipment in Xenvio	You opened Shipper View with a different Ship# in the panel—close and select the correct row first.

Next steps: Processing Orders · Preferences (WMS Configuration) · Shipping Labels