Change Password (WMS Configuration)

Change Password allows you to update your system access password. This functionality is essential to maintain your account security and comply with warehouse security policies.

Changing your password regularly is a recommended security practice that helps protect your account against unauthorized access.

What is Change Password?

Change Password is a secure form that allows you to change your system access password. The system validates that the old password is correct and that the new password meets established security requirements.

This functionality also records password history and updates your password’s last modification date.

Why change your password?

Account security

Protect your account against unauthorized access by changing your password regularly.

Policy compliance

Comply with warehouse security policies that may require periodic password changes.

Access recovery

If you forgot your password or suspect it has been compromised, you can change it quickly.

Change history

The system maintains a record of password history for audit and security.

Real-time validation

The system validates your new password before saving it to ensure it meets requirements.

Simple experience

Quick and simple process that allows you to change your password in minutes.

How to access Change Password

Log in to ShipEdge Core with your user account.
Navigate to Warehouse menu in the main navigation bar.
Select “System Config” from the Warehouse menu.
Click “Change Password” from the System Config submenu.

How to change your password

Enter your current password

In the “Old Password” field, enter your current password. If the password is incorrect, you’ll see an error message.
Enter your new password

In the “New Password” field, enter your new password. Make sure it meets all security requirements.
Confirm your new password

In the “Confirm Password” field, enter your new password again to confirm you typed it correctly.
Click “Change password”

If all fields are valid, your password will be updated and you’ll be redirected to the last page you visited.

Password requirements

Your new password must meet the following requirements:

Length: Between 8 and 20 characters
Uppercase: Must contain at least one uppercase letter (A-Z)
Lowercase: Must contain at least one lowercase letter (a-z)
Numbers: Must contain at least one number (0-9)
Special characters: Must contain at least one of the following characters: ! @ # $ % ^ & * ( ) _ + - = [ ] { } | ; : , . ?
Restrictions:
- Cannot contain spaces
- Cannot contain emojis
- Must be different from your current password

System validations

The system performs the following validations:

Client-side validation (JavaScript):

Verifies new password meets required format before submitting form
Verifies new passwords match before submitting form
Shows error messages in real-time

Server-side validation (PHP):

Verifies old password is correct
Verifies new password is different from current password
Updates password and records change in history

Common error messages:

“The password is incorrect”: The old password entered is not correct
“Your new password must be different from the one you had”: The new password is the same as the current password
“New password does not meet requirements”: The new password doesn’t meet format requirements
“Passwords don’t match”: The new passwords don’t match

Additional features

Password history:

The system saves a history of your previous passwords
This helps prevent using recent passwords

Date update:

The system automatically updates your password’s last modification date
This information is used for password expiration policies

Automatic redirect:

After successfully changing your password, you’ll be redirected to the last page you visited
If there’s no previous page, you’ll be redirected to the main page (index.php)

Modal close:

If accessed from a modal (for example, from Preferences), the modal will close automatically after changing the password

Best practices

Use unique passwords

Don’t reuse passwords you use in other services or systems.

Combine different character types

Use a combination of uppercase, lowercase, numbers, and special characters for greater security.

Avoid personal information

Don’t use obvious personal information like your name, birth date, or company name.

Change your password regularly

Change your password every 90 days or according to your warehouse security policies.

Don't share your password

Never share your password with other users, even if they’re trusted colleagues.

Use a password manager

Consider using a password manager to generate and store secure passwords.

Troubleshooting

I can’t change my password - “The password is incorrect”:

Verify you’re entering your current password correctly
Make sure Caps Lock is not activated
If you forgot your current password, contact the system administrator

I can’t change my password - “New password does not meet requirements”:

Review password requirements and make sure your new password meets all of them
Verify your password has between 8 and 20 characters
Make sure to include uppercase, lowercase, numbers, and special characters
Verify it doesn’t contain spaces or emojis

I can’t change my password - “Passwords don’t match”:

Verify you entered the same password in “New Password” and “Confirm Password” fields
Make sure Caps Lock is not activated

I can’t change my password - “Your new password must be different from the one you had”:

Your new password must be different from your current password
Choose a completely new password

The form doesn’t submit:

Verify all fields are complete
Review error messages in fields to identify problems
Make sure you have a stable internet connection

I can’t access Change Password:

Verify you’re logged in correctly
Confirm you have permissions to access System Config
If the problem persists, contact the system administrator

Next step: Preferences - Configure warehouse preferences

Related:

Account Access & Login - Account access information
User Types & Permissions - User types and permissions