Label Management is the control center for all your shipping labels in ShipEdge. This view lets you view, print, reprint, and void labels quickly and efficiently. You can filter labels by multiple criteria, perform batch operations, and access the complete history of generated labels.
All your shipping labels in one place. View the complete history of the last 90 days with advanced filters.
Print multiple labels at once or reprint them when needed. Automatically marks labels as printed.
Search labels by Ship#, Tracking#, Batch#, Reference#, print status, carrier, and more.
Void labels with password confirmation. The system automatically reverts orders to Processing status.
Access Label Management
Go to the main menu and click on the shipping labels section. The view shows all labels from the last 90 days by default.
Select Print Status
Use the radio buttons at the top to filter:
Review Label Information
Each row shows:
Select Labels
Check the boxes next to the labels you want to print. You can select multiple labels for batch printing.
Click “Print Labels”
Use the Print Labels button at the top or bottom of the table. You can also click the individual print icon on each row.
Labels Open and Mark as Printed
The system opens the labels in a new window/tab and automatically marks them as “Printed”. The order status is also updated.
Select Labels to Void
Check the boxes next to the labels you want to void. You can only void labels that haven’t been voided previously.
Click the Void Button
Select the void option from the actions menu. The system will ask for confirmation.
Confirm with Your Password
Enter your user password to confirm the void. This is a security measure to prevent accidental voids.
System Voids and Reverts Order
ShipEdge voids the label with the carrier and automatically reverts the order to Processing status so you can generate a new label.
Label Management includes an advanced filter system to help you find specific labels quickly.
Click the Advanced Filters button (filter icon) at the top of the table.
Identifiers
Status and Types
Additional Information
Dates and Ranges
You can save frequent filter combinations:
Configure Your Filters
Select the filters you want to save in the Advanced Filters modal.
Give It a Name
In the “Name filter” field, enter a descriptive name (e.g., “Pending FedEx Labels”).
Add a Description (Optional)
Write a description to remember what this filter is for.
Select a Color
Choose a color to visually identify this filter in the list.
Save the Filter
Click Save filter. It will now appear in your saved filters list for quick access.
From each label’s actions menu, you can print the Packing List associated with the order.
If an order has a commercial invoice attached (common in international shipments), the Print Invoice option will appear in the actions menu.
For EDI (Electronic Data Interchange) orders:
Click any tracking number to open the carrier’s page and view the current shipment status.
Print labels shortly after generating them. This helps prevent errors and ensures orders ship on time.
Create custom filters for your frequent searches. This saves time and reduces selection errors.
Always double-check before voiding a label. Voids are irreversible and some have time limits.
Group similar labels (same carrier, same destination) to print them in batches. This is more efficient and reduces errors.
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How long are labels stored?
The default view shows labels from the last 90 days. Older labels may be available by adjusting the date range in advanced filters.
Can I void a label after several days?
It depends on the carrier. Most allow voids within the first 24-48 hours. After that time, you may need to contact the carrier directly.
What happens if I void a label by mistake?
Voiding is irreversible. You’ll need to generate a new label for the order. The order will automatically return to Processing status.
Can I print labels on different printers?
Yes, labels open as PDF files. You can select the printer from your browser’s print dialog.
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